Terms of service

Last updated September 27, 2026

These terms are an agreement between you and Collaborators Inc. They govern your use of Cube Computer.

Definitions

The following definitions apply throughout these terms.

• Company (“we”, “us”, “our”) means Collaborators Inc., 8 The Green, Suite R, Dover, DE 19901, United States.
• Service means the cube.computer website, the Cube desktop application, and the cloud machines we operate on your behalf.
• Machine means a virtual computer we provision and run for you, together with its filesystem and everything stored on it.
• Your Content means anything you or your agents place on a Machine — source code, credentials, data, and output.
• You means the individual or entity using the Service.

Acceptance

By using the Service you agree to these terms. If you disagree with any part of them, do not use the Service. You must be 18 or older. If you are using the Service for an organization, you confirm you may bind that organization.

Accounts

You sign in through GitHub. You are responsible for activity under your account and for the security of the credentials you use to reach it. Tell us promptly if you believe your account has been compromised.

Prepaid credit and billing

New cloud accounts use prepaid credit. CPU and memory use credit while a Machine runs. Persistent storage uses credit while you keep it, including while the Machine is paused. Your account shows the current configuration, rates, balance, and payment status.

You choose machine resources rather than a subscription plan. Adding credit does not start a paused Machine. You control Start and Pause in the Machine tab, and credit purchases and Auto-pay in Settings → Billing. Closing the app does not pause a Machine or stop its charges.

Eligible accounts can claim the starter credit shown during setup by saving a payment method. Claiming starter credit does not charge the card. Stripe processes payments; we do not receive or store your full card details.

If you are a consumer in the EU or UK, you may have a statutory right to withdraw within fourteen days. Nothing here limits that right.

Legacy subscription terms

The following provisions apply only if your account still has a legacy subscription. They do not describe a plan-selection step for new accounts.

• Paid Cube plans are billed monthly in advance at the price shown at checkout.
• Eligible new customers receive a 7-day free trial. A payment method is required to begin it. Cancel before the trial ends and you are not charged.
• Stripe processes payments. We do not receive or store your full card details.
• You may cancel at any time through authenticated Cube billing. Cancellation takes effect at the end of the period you have paid for; we do not refund partial months except where the law requires it.
• If you are a consumer in the EU or UK you may have a statutory right to withdraw within fourteen days. Nothing here limits that right.
• We may change prices with at least thirty days’ notice before the change applies to your subscription.

Your Machines and Your Content

Your Content is yours. You grant us only the permission we need to run the Service — to store, copy, and transmit Your Content so that a Machine works and so that you can reach it.

We do not access the contents of your Machines except where it is necessary to operate the Service, to resolve a problem you have reported, or where we are required to by law. We do not use Your Content to train models.

You are responsible for what you place on a Machine, including any credentials, and for holding your own backups. A Machine is a working environment, not a backup service.

Pause, suspension, and deletion

Pausing a prepaid Machine stops its running processes and compute charges. Persistent files remain, and storage continues to be charged. When prepaid credit is exhausted, the Machine pauses; the balance does not become a storage debt, and exhaustion alone does not delete your files. Adding credit does not automatically start it.

If your legacy subscription lapses or you cancel it, your Machines stop and access is suspended. We do not delete them on a schedule — a suspended Machine and its filesystem are kept, so that resubscribing later gives you your work back as you left it.

Deletion happens when you ask for it — either of a particular Machine, or of your account and everything held under it. Write to hi@cube.computer and we will confirm when it is done. If that changes and we begin deleting dormant Machines, we will give notice here and by email before any deletion takes place.

Acceptable use

You may not use the Service to:

• break the law, or infringe anyone’s rights;
• attack, scan, or disrupt other systems, or send unsolicited bulk messages;
• mine cryptocurrency, or resell raw compute;
• host malware, or run workloads designed to conceal their purpose from us or from our infrastructure providers;
• circumvent limits on the Service, or take a share of capacity that degrades it for others.

We may suspend a Machine without notice where it threatens the Service, our providers, or a third party. We will tell you why as soon as we reasonably can.

Availability

We aim to keep the Service running but do not guarantee that it will be uninterrupted or error-free. We may change or discontinue parts of it. If we discontinue the Service altogether, we will give you reasonable notice and a means of retrieving Your Content.

Third-party services

The Service depends on other companies, listed in our privacy policy, and can link to services we do not control. We are not responsible for their content or their practices, and their terms apply to your use of them.

Intellectual property

The Service, excluding Your Content, belongs to us and our licensors. These terms give you no right to our trademarks or branding beyond using the Service as intended.

Termination

You may stop using the Service at any time. We may suspend or end your access if you breach these terms. On termination your right to use the Service ends; the retention and deletion terms above continue to apply.

Disclaimer

The Service is provided “as is” and “as available”, without warranties of any kind to the maximum extent the law allows, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of liability

To the maximum extent the law allows, our total liability arising out of or relating to the Service is limited to the amount you paid us in the twelve months before the event giving rise to the claim.

We are not liable for indirect, incidental, or consequential damages, or for lost profits, lost data, or business interruption, even if we were advised such damages were possible. Some jurisdictions do not allow these exclusions, in which case they apply to the greatest extent permitted.

Nothing here excludes liability that cannot lawfully be excluded, including for fraud, or for death or personal injury caused by negligence.

Governing law

These terms are governed by the laws of the State of Delaware, United States, without regard to its conflict of law rules. If you are a consumer, you keep the protection of any mandatory law where you live.

Changes

We may revise these terms. Where a change is material we will give notice before it takes effect. Continuing to use the Service after that means you accept the revised terms.

Contact

Collaborators Inc., 8 The Green, Suite R, Dover, DE 19901, United States — hi@cube.computer.